OurSpecialties
Call Center
At NDW Financial Services, we pride ourselves on deploying cutting-edge call center sales solutions to effectively distribute insurance products. Central to our operations are our outsourced call centers, strategically designed to operate both virtually and within a physical
office space.
Among our flagship facilities is our state-of-the-art 60-seater call center, strategically situated at No 20 De Korte Street, Braamfontein. Equipped with the latest technology and furnished to foster productivity and comfort, this center serves as a pivotal hub for our sales operations.
In addition to our physical presence, we harness the power of virtual agents, totaling 25 in our network. These virtual agents are adeptly trained and seamlessly integrated into our operations, ensuring a comprehensive reach and responsiveness to client needs.
Through our commitment to innovation and excellence, we have cultivated an environment where efficiency and performance thrive. Our call center sales solutions epitomize industry leading standards, providing our clients with unparalleled service and results.
Marketing Leads
Our warm-up campaigns are designed to cultivate interest and awareness
among target audiences, laying the groundwork for successful lead generation.
By leveraging targeted messaging and engaging content, we effectively nurtureprospects and prepare them for further engagement with our clients’ productsor services.
We harness the power of direct messaging to engage with potential customers on a one-on-one basis. Whether through email campaigns, social media outreach, or other digital channels, we deliver personalized messages that capture attention, drive engagement, and ultimately convert leads into sales opportunities.
Insurance Sales
We provide simple, customized, quality insurance products for the logistics industry. We have developed high-level fleet management solutions which include vehicle monitoring and consulted bureau service. Clients who avail of our bureau services are also offered free industry-accredited driver training. This allows us to provide cover for a wide range of vehicles including trucks, trailers and special types, while also providing goods-in-transit cover for various commodities ranging from high to low risk. Our clients range from some of the largest corporate fleets in South Africa to smaller fleet operators. We pride ourselves in our claims service which is second to none and have full-service branches in Johannesburg, Durban and Cape Town.
Moving cargo – whether by ship, road, air or rail – is laden with risks and poses a unique set of challenges for importers, exporters, professional hauliers, ship repairers, shipbuilders, charterers, project managers, financial institutions and
stevedores alike. Marine insurance exists to mitigate these risks. Our experienced specialist Marine team has the skills to analyse and assess the most complex shipping cases. This allows us to provide you, with appropriate risk management advice and shipping insurance solutions for imports and exports of cargo, goods in transit and commercial hulls, as well as marine liabilities for ship repairers, charterers, shipbuilders and stevedores. To keep costs to a minimum and an unparalleled focus on recoveries, we provide your customers with insurance that is tailored to their risk needs.
Insure anything that matters to you, explore our long range of personal insurance as follows:
Life Cover
Funeral cover
Car Insurance
Home Insurance
Pet Insurance
Legal Insurance
Speak to our skilled advisor about your insurance needs & they will provide a customized quote that’s aligned with your insurance requirements and needs.
Protect your business from a variety of risks such as damage to your premises, injuries to your employees, business interruption resulting in lost revenue, or other vulnerabilities that are out of your business’s control. We cover businesses, sectional titles and property assets, and our dedicated corporate offering is ideal if you’re a large corporate with significant business risk.
Our underwriting partner Hollard has been providing first rate advice and insurance solutions to contractors and developers for over a decade, both in South Africa and Sub-Saharan Africa, with a team of construction & engineering professionals with over 100 years combined experience, no matter how big or small your project, we will be able to provide adequate insurance cover.
Construction guarantee requires a broad range of guarantees, the full complement of which our expert guarantee underwriters cater to, includes:
Bid Bonds /Guarantees
Performance Guarantees
Advanced Payment Guarantees
Materials Off-Site and On-Site Guarantees
Retention/Defects Liability Guarantees
Supply Guarantees
Utility Guarantees
GIT is designed to cover risks relating to your goods while on the move. Should an insured event leading to damage or loss of your goods occur, goods insurance comes into play. GIT is a form of short-term insurance for businesses. It was designed to protect both the buyer of the goods and the seller while goods is on the move, or “in transit” from the seller to buyer. Whether your goods is being shipped or moved, it will be exposed to new risks. Businesses can cover the potential financial disaster of loss, theft, or damage to the stock while it is being oved with goods-in-transit insurance.
Whether small and independent or a major commercial operation, as a farmer you are exposed to risk. With needs as unique as yours and the challenges you face every day. Our Agri policy takes care of your individual needs and includes covering risks associated with cooperative and estate wine cellars, fresh produce packaging and cooling plants, liability, exports, products guarantee, plastic tunnels, poultry, warehouse liability and many more. It also covers personal insurance requirements for you, the farmer – one of the most important assets of any farming business.
Are you a company that uses one or more motor vehicles to run your business? If something happens to them, you’ll want to make sure that your business operations continue as normally as possible. We offer three types of business motor insurance for your vehicles, so you can pick the one that suits your company’s needs best:
Minor Third Party
Third Party Theft & Fire
Comprehensive
Boutique hotels, wildlife estates, tented camps, guest houses, B&B’s and beyond – our Hospitality Tourism portfolio covers all these accommodation locations. Developed over many years by a team that specializes in Hospitality Insurance, our hospitality and tourism insurance solutions are fine-tuned to best suit the unique requirements of tourism business.
Are you winding up a deceased estate? Setting up a trust? Operating as a curator? Managing a liquidation?
We’re experts in the complexities of the fiduciary and insolvency industries, and the needs of specialist practitioners such as attorneys, accountants, trustees, executors, curators and liquidators. Such professionals can have complete peace of mind that their bonds are provided by a respected, industry-leading insurer.
Products We Offer
Save Up to 60% on Your Car Insurance
Our comprehensive car insurance plans offer exceptional coverage at competitive rates. Enjoy peace of mind knowing your vehicle is protected against accidents, theft, and other unforeseen events. With our flexible options and personalized service, you can find the perfect plan to suit your needs and budget.
Our advanced vehicle tracking device provides real-time location updates, geofencing, and theft recovery features. Keep your vehicle safe and secure with our reliable and affordable solution.
Stay Connected to Your Vehicle for Only R139 Per Month
Experience the Power of Discovery Bank
Discover a world of financial freedom with our range of innovative banking products. From savings and investment accounts to credit cards and loans, we offer solutions to meet your unique needs. Enjoy competitive rates, convenient online banking, and exceptional customer service.
Industries We Specialize In
We specialize in driving growth for businesses across diverse industries. Explore how our tailored solutions can benefit your sector.
OurProcess
- 1Identify
- 2Launch
- 3Warm-up
- 4Quality Assurance
- 5Allocate
Target Audience Identification
We work with you to identify the ideal audience for your product or service. This involves understanding your target market and developing buyer personas.
SMS Campaign Launch
We craft and launch a targeted SMS campaign to reach your potential customers. We will use your target audience information to develop targeted messaging that resonates with your ideal customers.
Lead Warm-up Phase
Our experienced call center agents engage with interested leads, providing additional information and building interest in your product or service. Our call center agents are trained to handle objections and qualify leads to ensure that they are a good fit for your product or service.
Quality Assurance
Each lead undergoes a rigorous quality check to ensure they meet your criteria. We will ensure that all leads meet your specific requirements before they are allocated to your sales team.
Lead Allocation
Qualified leads are then allocated to your sales team for further nurturing and conversion. We will provide your sales team with all the information they need to close the deal.
Grow With Us
Ready to transform your business? Let's connect and discuss your goals.